Professional maintenance and repair of equipment is a key part of fall protection. Follow the direction given on this page to ensure your gear is repaired only by qualified professionals.
For repairs performed at the factory, a flat-fee program is utilised to streamline the process and get the product(s) back in your hands quickly. Contact an Authorised Distributor for program details and pricing. For repairs at one of our Authorised Service Centers, you will typically receive a work order listing the needed repairs plus estimated costs and timing.
For repairs done at the factory, the typical turnaround time is only three working days for up to 12 units (larger quantities may require additional time). Repair duration at our Authorised Service Centers varies based on staff availability and workload; please contact your local service center for details.