Fall Protection Support

Frequently Asked Questions

  • How much will it cost?

    For repairs performed at the factory, a flat-fee program is utilised to streamline the process and get the product(s) back in your hands quickly. Contact an Authorised Distributor for program details and pricing. For repairs at one of our Authorised Service Centers, you will typically receive a work order listing the needed repairs plus estimated costs and timing.

  • How long does a repair take?

    For repairs done at the factory, the typical turnaround time is only three working days for up to 12 units (larger quantities may require additional time). Repair duration at our Authorised Service Centers varies based on staff availability and workload; please contact your local service center for details.

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Need help? Get in touch with our team

Our Fall Protection team has years of experience and are here to help you.